When to get professional help
Most repair questions can be handled by asking good questions, but some situations call for outside help.
- The shop refuses to release your car over a disputed charge you did not approve.
- You believe you were charged for work that was not done.
- A repair caused new damage and the shop will not fix it.
- Your car may be covered by your state's lemon law because the same defect keeps coming back.
- You were in an accident and insurance is involved.
