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Questions to ask before you agree to anything

Asking these questions before you sign or pay can prevent most car repair surprises.

  • ☐ What exactly is included in the price?
  • ☐ What is not included, and what could make the price go up?
  • ☐ Can I have that in writing?
  • ☐ What happens if I cancel or change my mind?
  • ☐ Is there a warranty or guarantee, and what does it cover?
  • ☐ Who do I contact if there is a problem later?
  • ☐ When is payment due, and what payment methods are accepted?
  • ☐ Are there any fees for paying late or paying early?
  • ☐ How long will this take?
  • ☐ Can I take a day to think it over?